Hotel Policy

Cancellation Policy

Pay Now Rates: Non-refundable, fully pre-paid, even with 72 hours or more cancellation notice. Full deposit taken at the time of booking.

Pay Later Rates: Must cancel by 3pm, 72 hours prior to arrival to avoid a penalty of one night’s room and tax. Credit Card will be authorized upon arrival for the entire stay.

Guaranteed Reservation

Reservations must be guaranteed by a major credit card when you book. Blackout dates are subject to their own rules. For security purposes, please provide a valid government or state-issued photo ID at check-in. To cover incidentals, $100/day will be authorized on your credit card.

Early Arrival / Late Departure / Early Departure

Check in time is after 3:00 pm and check out time is 12:00 pm. Arriving early or need that extra hour of sleep? We’ll do our very best to accommodate you (based on availability) – just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. Late check out fees may apply. If you check out or leave before your scheduled departure date, there is a fee of one night’s stay plus tax.

For our Marriott, Starwood and Ritz Carlton partners, Design Hotels does not participate in the guaranteed extended checkout times for elite members.

Taxes & Fees

Room rates are subject to the following nightly fees:

CA room tax of 15.695% per night.

3% CA mandate employee health insurance surcharge.

Daily amenity fee of $28 (+tax) which includes:

  • Welcome Beverage Upon Arrival
  • Premium WiFi throughout the property
  • Daily Coffee from 6am – 8am
  • Use of pool and sundeck with towel service
  • 24-hour fitness access
  • Local telephone calls
  • Newspaper upon request
  • Solé bikes for use
Pet Policy

We love your furry friends and they are definitely welcome at Avalon Beverly Hills. Plus with every pet stay, Avalon will help a pet in need. 10% of your pet fee gets donated to the Best Friends Animal Society.

Please note our pet fee/policy includes:

  • $100 one time, non-refundable cleaning fee per stay (per pet)
  • 2 pets max
  • Max weight of 35 lb per pet
  • Sorry, no cats
  • Additional fees may apply for deep cleaning or damages that occur

To learn more check out our pet page.

Smoking Policy

Avalon Beverly Hills is a non-smoking hotel. Therefore, smoking is not allowed in any public area, food and beverage outlet or guest rooms. A smoking cleaning fee of $400 will be assessed in the event smoking does occur in the guest rooms.

Parking Policy

Valet parking is available:
$45 per night + tax

Special Room Options

Cribs & Rollaways

Complimentary cribs can be provided by request.

Rollaways are available for $25/night (maximum 1 per room).

Connecting Rooms

We do have connecting rooms (subject to availability) Kings to Doubles / Doubles to Queens.

ADA Rooms

We do offer ADA compliant rooms. To learn more please view our ADA page.


Room Service

We offer room service from our on-site restaurant Viviane from 7:00 am – 10:00 pm.

Find more information on Viviane here. 

Business Services

We do not have a formal business center but can provide various executive services including:

  • Complimentary printing for boarding passes
  • Executive Boardroom, Meeting Room and Private Event Space
  • Video Conferencing
  • State-of-the-art audio/visual equipment
  • 24-hour multi-lingual staff available

In 1999, we transformed a forgotten architectural gem on a quiet corner of Beverly Hills into an exciting boutique hotel we called Avalon. Our very first property sparked two decades in hospitality and design, including our sister resort in the magical desert of Palm Springs.

Avalon flows with what we adore about creating, running, and staying in small luxury hotels. Both share fresh perspectives on mid-century revival and modern design. Both are comfortable with the paradox of friendly glamour…of a hideaway right here and now.

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