RESERVE

General

What is check in check out time?

Check in time is 4 PM and checkout time is 11 AM.

Is smoking allowed on property? In the rooms?

No, the property is completely non-smoking.

How much do you charge for wireless internet?

Wi-Fi access is included in the daily resort fee.

Do you have a fitness center? What kind of equipment does it have? What are the hours?

Access to 24 hour fitness center, located within the Estrella Spa, is included in your resort fee. Equipment includes, treadmills, ellipticals, Peloton bike, weight machines and free weights.

Do you offer room services? What are the hours?

Yes, room service is available from Chi Chi restaurant from 7 AM –  10 PM.

Do you have a pool? What are the hours?

Yes, we have three pools, two of which are for adults and when we have children in house, the third is the family pool. We have two outdoor jacuzzis. Pools are open 24/7 except the Chi Chi pool by the dining room which closed during dinner service.

Do you have a Spa? What are the services provided and hours of operation?

Yes, Estrella Spa is on-site and full service, offering facials, massages, body scrubs, manicures,pedicures and hair salon.

Do you have a restaurant? What are the hours?

Yes, Chi Chi restaurant & bar.

Dining hours:

  • Breakfast: 7 AM – 11AM
  • Brunch (Saturday and Sunday only): 7AM – 3PM
  • Lunch: 11 AM – 3PM
  • Bar: 3 PM – 10 PM
  • Happy Hour (Sunday – Thursday): 4 PM to 7 PM
What is your pet policy? Additional cost? Available amenities?

We love your furry friends and believe if you’re sleeping on luxury bedding, they should have a proper dog bed, too. Treats? Obviously.

Our pet fee is $75 per stay, per pet (dogs only). Up to 2 pets, not to exceed 70 lbs per pet.

Plus with every pet stay, Avalon will help a pet in need. 10% of your pet fee gets donated to the Best Friends Animal Society.

To learn more check out our pet page. 

Transportation / Directions

How do I get to the hotel?

We are located approximately 3 miles (1o minutes) from the Palm Springs International Airport. Taxi, ride sharing (Uber/Lyft) are popular options to and from airport.

Do you have on-site parking? How much is parking? Is it included in my room rate? How much per hour?

Yes, valet parking is included in the daily resort fee. Self parking on the street is also available.

Do you charge for electric vehicle recharging?

Not available currently.

Do you offer car washes/detailing during the duration of my stay?

Yes, by a third party by appointment.

Reservations

Will your rooms allow rollaway beds/cribs/playards? is there a charge?

We do not offer rollaway beds. All rooms accommodate a crib upon request, no charge.

I booked my room on a website other than avalonpalmsprings.com and I need to make change to my reservation. How do I do this?

We recommend that you contact the vendor you made the reservation with.

What is your cancellation policy?

Our reservation / deposit policy varies by rate. Reservations booked a the Best Available rate has a 72 hour cancellation property.

Is my ID/passport required at check in?

Yes, we do require a presentation of a valid government issued identification at the time of check-in.

Do you have connecting rooms?

No, we do not have connecting rooms.

Do you have ADA Accessible rooms?

Yes, we do have ADA Accessible rooms.

Our goal is to provide hospitality to all people who travel to Palm Springs. This means everyone. Our mission is to make it as easy as possible for all people including those with hearing, vision, or any other disability to learn about our property and reserve their stay with us. For more information on the accessible features you can visit our room, property and web ADA page here.

If you are vision-impaired or have some other impairment covered by the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to using this website, please contact us at the telephone and / or emails listed below.

Avalon Palm Springs
Phone: 1 760 318 3012
Email: info@avalonpalmsprings.com
Address: 415 South Belardo Road

Do you have an early departure fee?

Yes, an early departure fee of up to one nights room and tax may be applied if you check out before your scheduled departure date.

Accounting

If I have questions on my bill, who do I call?

Feel free to contact the front desk at 760-318-3011. We’ll be happy to help you.

What forms of payment are accepted to pay for my room?

All major forms of credit and debit cards are accepted.

In Room Amenities

What in-room amenities do you offer?

Our in-room amenities include:

  • Iron/Ironing Board
  • Hair Dryer
  • Curated Minibar
  • In-Room Safe
  • Safety-deposit boxes (talk to front desk)

To see a full list please explore our rooms page here.

Do your windows open?

Yes, windows do open in select rooms.

THE AVALON STORY

In 1999, we transformed a forgotten architectural gem on a quiet corner of Beverly Hills into an exciting boutique hotel we called Avalon. Our very first property sparked two decades in hospitality and design, including our sister resort in the magical desert of Palm Springs.

Avalon flows with what we adore about creating, running, and staying in small luxury hotels. Both share fresh perspectives on mid-century revival and modern design. Both are comfortable with the paradox of friendly glamour…of a hideaway right here and now.

  • Brand
  • Palm Springs
THE AVALON STORY

In 1999, we transformed a forgotten architectural gem on a quiet corner of Beverly Hills into an exciting boutique hotel we called Avalon. Our very first property sparked two decades in hospitality and design, including our sister resort in the magical desert of Palm Springs.

Avalon flows with what we adore about creating, running, and staying in small luxury hotels. Both share fresh perspectives on mid-century revival and modern design. Both are comfortable with the paradox of friendly glamour…of a hideaway right here and now.

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