RESERVE

Hotel Policy

Cancellation Policy

Pay Now Rates: Non-refundable, fully pre-paid, even with 72 hours or more cancellation notice. Full deposit taken at the time of booking.

Pay Later Rates: Must cancel by 3pm, 72 hours prior to arrival to avoid a penalty of one night’s room and tax. Credit Card will be authorized upon arrival for the entire stay.

Guaranteed Reservation

Reservations must be guaranteed by a major credit card when you book. Blackout dates are subject to their own rules. For security purposes, please provide a valid government or state-issued photo ID at check-in. To cover incidentals, $100/day will be authorized on your credit card.

Early Arrival / Late Departure / Early Departure

Check in time is after 4:00 pm and check out time is 11:00 am. Arriving early or need that extra hour of sleep? We’ll do our very best to accommodate you (based on availability) – just let us know in advance. If we can’t, we’ll gladly stow your luggage safely and securely, until you’re ready to move on. Late check out fees may apply. If you check out or leave before your scheduled departure date, there is a fee of one night’s stay plus tax.

For our Marriott, Starwood and Ritz Carlton partners, Design Hotels do not participate in the guaranteed extended checkout times for elite members.

Taxes & Fees

Room rates are subject to the following nightly fees:

CA room tax of 14.53% per night.

3% CA mandate employee health insurance surcharge.

Daily resort amenity fee of $35 (+tax) which includes:

  • High speed wi-fi throughout the resort
  • 24-hour wellness center
  • Complimentary yoga & meditation classes (weekends only)
  • Three refreshing outdoor pools including one family pool and two adults only tranquility pools
  • Two large Jacuzzis
  • Use of Avalon bikes
  • Valet Parking
  • Complimentary coffee from 6 am – 9am daily
Pet Policy

We love your furry friends and they are definitely welcome at Avalon Palm Springs. Plus with every pet stay, Avalon will help a pet in need. 10% of your pet fee gets donated to the Best Friends Animal Society.

Please note our pet fee/policy includes:

  • $100 one time, non-refundable cleaning fee (per pet)
  • $25 pet fee (per stay, per pet)
  • 2 pets max
  • Max weight of 35 lb per pet
  • Sorry, no cats
  • Additional fees may apply for deep cleaning or damages that occur

To learn more check out our pet page.

Smoking Policy

Avalon Palm Springs is a non-smoking hotel. Therefore, smoking is not allowed in any public area, food and beverage outlet or guest rooms. A smoking cleaning fee of $400 will be assessed in the event smoking does occur in the guest rooms.

Parking Policy

Valet parking is included in the daily resort amenity fee. Self parking on the street is also available.

Special Room Options

Cribs & Rollaways

Complimentary cribs can be provided by request.

We do not offer rollaway beds.

Connecting Rooms

We do not have connecting rooms.

ADA Rooms

We do offer ADA compliant rooms. To learn more please view our ADA page.

Other

Room Service

We offer room service from our on-site restaurant CHi CHi from 7:00 am – 10:00 pm.

Find more information on CHi CHi here.

Business Services

We do not have a formal business center but can provide various executive services including:

  • Complimentary printing for boarding passes
  • Executive Boardroom, Meeting Room and Private Event Space
  • Video Conferencing
  • State-of-the-art audio/visual equipment
  • 24-hour multi-lingual staff available
THE AVALON STORY

In 1999, we transformed a forgotten architectural gem on a quiet corner of Beverly Hills into an exciting boutique hotel we called Avalon. Our very first property sparked two decades in hospitality and design, including our sister resort in the magical desert of Palm Springs.

Avalon flows with what we adore about creating, running, and staying in small luxury hotels. Both share fresh perspectives on mid-century revival and modern design. Both are comfortable with the paradox of friendly glamour…of a hideaway right here and now.

    • Brand
    • Palm Springs
    THE AVALON STORY

    In 1999, we transformed a forgotten architectural gem on a quiet corner of Beverly Hills into an exciting boutique hotel we called Avalon. Our very first property sparked two decades in hospitality and design, including our sister resort in the magical desert of Palm Springs.

    Avalon flows with what we adore about creating, running, and staying in small luxury hotels. Both share fresh perspectives on mid-century revival and modern design. Both are comfortable with the paradox of friendly glamour…of a hideaway right here and now.

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